We're here to help!
Our customer support team is available to answer your questions and help you with whatever you need.
Find solution quicker by following steps below.
Check our documentation online for the answer to your question.
Support query need to be within Envato item support policy.
You should maintain only one support ticket at a time. Creating multiple ticket can cause unexpected delays.
Ticket should provide as much issue details as possible such as screenshot, video, login access, URL etc
Item Support Includes
Availability of the author to answer questions
Answering technical questions about item’s features
Assistance with reported bugs and issues
Does not includes
We are available from Monday to Friday
9 AM to 5 PM (GMT +6)